Phone and tablet repair software

Phone repair software that keeps up with the counter.

Check in iPhones, Android phones and tablets in under a minute, test every function, verify the device over USB, and hand it back with an invoice and a signature.

Start free 14-day trial See the checklist

No account, no card. Windows, Mac, Android, iPhone and iPad. Works offline.

An iPhone repair job on step 4 of 5 with a health score of 90
A screen from the app with built-in sample data.
Made for the job

What's built in for phones & tablets.

340+ models built in

Start typing "iPhone 15" or "Galaxy S24" and pick the model; brand, type and operating system fill in.

USB verification report

Plug an iPhone, iPad or Android phone into the Windows PC or Mac running the app for battery health, cycles, IMEI, activation and sales type.

Passcodes handled properly

Store the passcode or unlock pattern for testing. It is never printed and is deleted automatically at hand-over.

Checklist and templates

Every phones & tablet job starts with the same checks.

This is the checklist the app adds to a new phone job, word for word. Each item is pass, attention or fail, adds up to a health score from 0 to 100, and can carry a note or a measured value. Critical items cap the score when they fail.

Phone checklist

Power
  • Powers on and bootscritical
Display
  • Display: pixels, lines, burn-in, brightness
  • Touchscreen: full surface responds
Battery
  • Battery health (record % from Settings)
  • Charging via cable
  • Wireless charging
Cameras
  • Rear camera(s) and focus
  • Front camera
  • Flash / torch
Audio
  • Earpiece speaker
  • Loudspeaker
  • Microphone(s)
Controls
  • Power / side button
  • Volume buttons
  • Vibration motor
Biometrics
  • Face ID / Touch ID / fingerprint
Connectivity
  • Wi-Fi
  • Bluetooth
  • Cellular / SIM
  • GPS / location
Sensors
  • Proximity and ambient light
Condition
  • Liquid damage indicators
  • Frame, back glass and housing

Repair templates

Screen replacement

  1. Confirm customer has a backup
  2. Power down and disassemble
  3. Remove damaged display
  4. Transfer components (earpiece, sensors, brackets)
  5. Fit new display
  6. Test touch, brightness, True Tone / sensors, Face ID
  7. Reassemble and seal
  8. Final QC and clean

Battery replacement

  1. Discharge battery below 25%
  2. Disassemble
  3. Remove adhesive and old battery safely
  4. Fit new battery
  5. Reassemble
  6. Verify charging and battery health reading
  7. Final QC

Charging port repair

  1. Inspect and clean port
  2. Disassemble
  3. Replace port / flex / DC jack
  4. Reassemble
  5. Test charging with known-good charger

OS reinstall and data restore

  1. Back up customer data
  2. Record licences and accounts needed
  3. Reinstall operating system
  4. Install drivers and updates
  5. Restore customer data
  6. Customer sign-in check

Liquid damage treatment

  1. Disconnect battery / mains immediately
  2. Disassemble and inspect
  3. Ultrasonic / IPA clean of affected boards
  4. Dry thoroughly
  5. Replace corroded components
  6. Reassemble and full function test

Plus "Diagnostics only" and your own custom repairs. Steps can be edited, reordered and ticked off on the job.

The rest of the shop

One workflow from drop-off to pickup.

The same app runs the counter, the bench and the books. See how a job moves or look at more screens.

Check-in on one page

Customer, device, problem, accessories, condition, unlock code and photos. The customer signs on screen.

Five steps on every job

Checked in, diagnosis, waiting for customer, in repair, ready to collect, with one button for the next step.

Quotes and invoices

With your logo, in the customer's language, with part payments and VAT worked out.

Stock and counter sales

Parts with stock and shelf location, purchase orders, and a counter for accessories.

Reports

Sales, costs, margin, VAT and the daily close, as PDF or spreadsheet.

Works offline

Installed on Windows, Mac, Android, iPhone and iPad. Records stay on your devices.

FAQ

Phones & tablets: good to know

Can it read battery health from an iPhone?
Yes, on Windows and Mac. Connect the iPhone by USB and the verification report shows battery health and cycle count. On Windows, install Apple Devices from the Microsoft Store first.
Does it work for screen and battery repairs?
Yes. Screen replacement, battery replacement and charging port repair come as templates with steps, and parts come from your own price list with stock counts.
Can I print a label for the phone or bag?
Yes. Every job prints a QR label on Brother, Dymo, Zebra or other label printers; scan it to open the job.
What does it cost?
599 kr. a month or 5.990 kr. a year, excluding VAT, for the whole shop: every device and every user. Try everything free for 14 days first. See pricing.
Do my devices sync?
No. Each installation keeps its own records and there is no automatic sync between devices. Move data with a backup. How data is stored.
Repair types

One app for every bench.

Each device type has its own checklist and templates. Most shops repair more than one.

Phones & tabletsComputers & MacHi-Fi & amplifiersDJ equipmentTurntablesGame consolesSmartwatchesCameras & lensesDronesE-scooters & e-bikes

Spend less time managing paperwork. Focus on the repair.

Bring your repair workflow into one organized workspace with Gadget Expert.

Start free 14-day trial See pricing

No account · No card · Windows, Mac, Android, iPhone and iPad